1. Verify that your firewall is open on TCP port 1723 (automatically opens when PPTP service is enabled)
  2. Verify your user name and password by viewing the message log.



> Initial installation

> Remote Access

> Dynamic DNS resolution

> Backing up your configuration

> Setting up SPAMWALL



I cannot connect to the pptp service?

I cannot establish a vpn connection using under the PPTP section?

I cannot connect my laptop to the Sentry using the pptp?

I keep getting error messages when I try to connect to my network?

I know I have my settings correct but it does not seem to work?

I am using dynamic dns and I cannot connect?










Sentry VPN service configuration view     download
Instructions for configuring and activating PPTP services. Sentry supports an unrestricted number of VPN connections, unencumbered by Client Access Licensing (CALs).

Windows XP: Create a PPTP VPN connection view     download
Instructions for creating a PPTP VPN connection icon on Windows XP to connect to the Sentry from outside the office.

Windows XP: Connect to the office server view     download
Connecting to the office file server. You will need to know the IP address of your file server. Your network administrator should be able to provide this information.

Windows XP: Create shortcut to file server view     download
To simplify connecting to your office server through the VPN connection, you can create a shortcut icon on your desktop that points to the server. Note that you still need to have your VPN connection online before you can use this shortcut.

Windows XP: Connect to a remote desktop view     download
You can also remotely connect to your desktop if you are running Windows XP professional on the remote desktop machine. Ask your network administrator to enable Remote Desktop service on your office computer.


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Additional Firegate Sentry technical support pages are currently being assembled. If you need assistance, please contact Wiresoft technical support.